DP11078 Management of Bureaucrats and Public Service Delivery: Evidence from the Nigerian Civil Service
|Author(s):||Imran Rasul, Daniel Rogger|
|Publication Date:||January 2016|
|Programme Areas:||Development Economics|
|Link to this Page:||cepr.org/active/publications/discussion_papers/dp.php?dpno=11078|
We study how the management practices bureaucrats operate under correlate to the quantity of public services delivered, using data from the Nigerian Civil Service. We have hand-coded independent engineering assessments of 4700 project completion rates. We supplement this with a management survey in the bureaucracies responsible for these projects, building on Bloom and Van Reenen . Management practices matter: increasing bureaucrats' autonomy is positively associated with completion rates, yet practices related to incentives/monitoring of bureaucrats are negatively associated with completion rates. Our evidence provides new insights on the importance of management in public bureaucracies in a developing country setting.