Discussion paper

DP19410 A Theory of Recommendations

This paper investigates the value of recommendations for disseminating economic information, with a focus on frictions resulting from preference heterogeneity. We consider Bayesian expected-payoff maximizers who receive non-strategic recommendations by other consumers. The paper provides conditions under which different consumer types accept these recommendations. Moreover, we assess the overall value of a recommendation system and the determinants of that value. Our analysis highlights the importance of disentangling objective information from subjective preferences when designing value-maximizing recommendation systems.

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Citation

Benkert, J and A Schmutzler (2024), ‘DP19410 A Theory of Recommendations‘, CEPR Discussion Paper No. 19410. CEPR Press, Paris & London. https://cepr.org/publications/dp19410